Create a welcoming experience by authentically engaging every caller and providing a world-class experience.
Thoroughly and accurately answer questions about customers' healthcare accounts and provide appropriate solutions.
Handle 35-50+ inbound and outbound phone calls per day and work closely with claim staff to adjust claims.
Point C Health is a national third-party administrator that delivers customized self-funded benefit programs. They are a mission-driven company with a focus on partnership, innovation, and a supportive culture.
Represent Noctrix in direct virtual patient interactions, including application training, product demonstrations, and proactive and reactive therapy support.
Serve as a consultant to clinicians and technicians during implementation and calibration sessions to ensure smooth integration.
Capture therapy support needs and provide feedback to product management and development teams.
Noctrix Health is redefining the treatment of chronic neurological disorders with clinically validated therapeutic wearables. Our team of medical device specialists, neuroscientists, and consumer electronics engineers is dedicated to delivering prescription-grade therapy with an outstanding user experience.
Provide exceptional customer service to Evo members via live chat, phone, and email. - Coordinate administrative tasks such as pre-authorizing charges and investigating parking tickets. - Work remotely as part of a virtual 24/7 call centre with flexible shifts.
Evo Car Share, created by BCAA, provides car-sharing services to British Columbians. BCAA has been recognized as a Top Employer for five years, fostering a supportive team environment.
Connect with consumers to resolve delinquent account issues and negotiate solutions.
Work remotely with a competitive hourly rate plus commission and paid training.
Utilize strong communication and problem-solving skills in a fast-paced call center environment.
AllianceOne, a subsidiary of Teleperformance, provides contact center management and accounts receivable solutions. As a global leader, they foster a culture of growth and enthusiasm, seeking over-achievers to join their team.
Provide exceptional customer service and support to clients remotely.
Lead and inspire teams to achieve outstanding results in client service.
Pursue professional growth and development with mentorship from experienced leaders.
Global Elite Empire Consultants is a third-party recruitment firm specializing in client service roles. They foster a supportive, nurturing environment with a focus on work-life balance and mentorship opportunities.
Customer-centric inbound and outbound communication that meets company quality standards
Investigation and verification of credit, employment, and financial information supporting mortgage underwriting
Management of incoming and pending supplement requests with attention to detail and turnaround time
Altisource drives innovation that powers the mortgage and real estate lifecycle. They foster an inclusive culture celebrating diverse voices and are committed to fair hiring.
Support users with back pain via phone, email, or chat, empathetically guiding them through digital therapy.
Diligently document patient data and coordinate with doctors and insurance companies on billing and coverage.
Resolve technical issues, provide regular reports, and share insights with the team to improve the service.
Sword is an AI healthcare company pioneering AI-native care programs for musculoskeletal and other health issues, aiming to heal billions. Backed by 59 clinical studies, 43 patents, and over $500 million from leading investors, it serves more than 1 million members across three continents with a culture of innovation and clinical excellence.
Handle inbound calls from patients, attorneys, and insurance providers to resolve billing-related issues.
Communicate revenue cycle processes and insurance information clearly to ensure positive customer experiences.
Apply knowledge of healthcare insurance terminology and payer requirements to support accurate responses.
The company is a healthcare services organization that provides patient support and revenue cycle management services. It fosters a patient-focused, remote work culture with an emphasis on empathy and professionalism.
Oversee day-to-day pod workflow and serve as the primary escalation point for complex leave situations.
Collaborate with other Pod Leads to standardize operating cadences and identify areas for improvement.
Provide mentorship, feedback, and training to Leave Guides, fostering a positive team culture.
Sparrow is a high-tech, high-touch employee leave management solution that simplifies leave processes like family and medical leave. It is a diverse, highly talented, and supportive remote team that is hardworking, collaborative, smart, and humble.
Conducting first phone calls with new members to assess fit for Brightline services.
Scheduling appointments and ensuring member paperwork has been completed.
Supporting providers with administrative tasks and answering admin-related questions.
Brightline is a therapy and psychiatry practice delivering expert pediatric, teen, and parental mental health care to families and kids up to age 18. Founded in 2019, Brightline has delivered care to tens of thousands of families with industry-leading results and is backed by investors including Google Ventures and KKR.